Testimonials - Automotive CRM

Learn how dealerships use ProMax to build stronger relationships with their customers and grow their dealerships.

CUSTOMER TESTIMONIALS

One Stop CRM! ProMax delivers outstanding tools to perform multiple tasks on a daily basis. From desking, inventory management, lead handling and everything else in between ProMax can deliver a very well performing tool to make your everyday tasks much more efficient. But it doesn’t stop there; they have an outstanding team behind the scenes that are always willing and more than capable to help if you ever need anything!

It’s super easy to add a new customer in to ProMax. Recalling customers is easy as well. Here at Frank Myers Auto Maxx, we do get a lot of referrals. There for we do use the referral log more than anything. It helps keep track of all of our referrals.

One of the things I like most about ProMax is their amazing support team. Whenever an issue comes up, all I have to do is email Trista and she is on it right away!

We had used Promax in the past at a franchised dealership we worked at, so we already understood and appreciated that there is really only 1 TRUE CRM tool out there that makes any sense - that being Promax ! We recently have gone out on our own as an independent dealer and this TEAM at Promax from signing to implementation to training to website integration for our credit apps right down to upload of our inventory has just been OUTSTANDING!!!! What with other things on our plate like construction, hiring of new employees, etc it was nice not to have to worry about another thing. They made the roll out very easy during a time that we needed something to be easy! - So, a very Special Thanks and Shout Out to Corby Swick, Steve Law, Heather Vermeulen, Christian Smith, and Dan Edens - A.K.A. - TEAM PROMAX!!!!

Hey, Mindy, I just wanted to write and let you know how much we like the things we can do with ProMax. Being able to click one button and send applications to our lenders in Route One and Dealer Track saves us so much time. Also, it is so easy to stay compliant with all the new laws today with ProMax. Just pull up the reports and a few clicks and your Adverse Action Letters are printed. Your Risk Based Pricing Notices and Privacy Notices are just as easy. With all the new laws, it is very important to stay up on the requirements. You folks at ProMax do a great job of making sure all the tools are there and the fail safes are in place to protect us. Again, I just would not want to think of trying to do business without ProMax.

I would refer ProMax to any one who is looking for usability and functionality from a CRM tool. ProMax offers various tools that you can customize to fit all your dealership needs. I always get a prompt response from the ProMax team with any question I may have.

When I was hired at Toothman Ford Sales as the BDM I was looking for a lead management tool that was comparable to one that I had used in the highly competitive field of college admissions. I was looking for a way to deliver leads to my sales people as well as keep track of the leads progress. With ProMax we found the tool that we needed and more. ProMax allows me to deliver the leads to sales department and follow-up with the leads so that no one "falls through the cracks." In addition to the lead management tool, it has allowed us to stream line our selling process with the desking tools. ProMax is an outstanding product that I would recommend to any dealer.

Trista, As a quick testament to ProMax I have been responsible for CRM and showroom traffic control for over ten years at our Dealership. We have used many different CRM tools through the years from Sales Vision to Contact Management to Buzztrak and none have been as successful as ProMax. With the desking tool provided by ProMax all our Sales Managers insist that every prospect gets entered. With other CRM tools we were lucky to have 8 or 9 prospects entered daily. With ProMax we average between 30-45 prospects a day. What a difference!